FAQ

The Subscription option lets you purchase a fixed number of viewers (for example, 1000) and distribute them across multiple channels as you wish.
You decide how many viewers to assign to each channel — for example, 300 to one, 500 to another, and 200 to a third.
The counter in this option shows the number of busy viewers online.

The Views option is a setting for generating views on a livestream.

You can manually choose how viewers behave:

GEO — the country from which the views will come.

Views per hour per viewer — how many views one viewer generates per hour. Recommendation: 12 views from one viewer

Retention (sec) — how long one viewer stays on the stream. Recommendation: 60–180 sec

Unique viewers (%) — the percentage of unique users among all views. Recommendation: 70–80%

Interval — the delay (in seconds) between new viewers joining. Recommendation: 1–15 seconds. The more viewers, the smaller the interval value is recommended.

Viewers Spread is a feature that makes the number of viewers not fixed, but slightly changing in real time. Recommendation: 10–25%

Authorized viewers — viewers who appear in the chat list. Recommendation: 90–100%

Raids are a feature that allows a streamer to redirect their viewers to another channel after their own stream ends.
You can manually configure the raid settings:

Number of Raids – how many raids can be performed using the purchased viewers.

Raid time (min) – how long the viewers will remain on the channel that receives the raid. Recommendation: 1–5 min

Raid Viewers (%) – the percentage of viewers (from the total number purchased for the channel) who will participate in the raid. Recommendation: 70–90%

We are already working on implementing the API for the configurator. It is expected to be available in approximately 1–2 months, around February 1, 2026.

Trovo and YouTube viewers will be available in the configurator in about a month, approximately January 2026.

Runs — the number of times the order is repeated.
Interval — the interval between repeats in minutes.

Example:

• Number of visits: 100

• Runs: 7

• Interval (minutes): 1440

As a result, you will receive 100 visits 7 times, with a 1440-minute (1 day) pause between each run.

Let's break down our naming format in detail

Instagram Followers [HQ | Mix | 0-1/H | 5K/D | Drop Possible | No Refill]
HQ — high-quality followers.
Mix — follower geography (different countries).
0-1/H — start speed: 0 to 1 hour after order.
5K/D — up to 5,000 followers added per day.
Drop Possible — some followers may be removed by the platform.
No Refill — no recovery if followers are removed.

Now let's break down a viewer package example:

Twitch Viewers [1 Month | Drop 0-10% | With Views | 5-Minute Retention | 100% Authorized | CIS]
1 month — duration of the plan.
Drop 0-10% — possible viewer decrease during the stream.
With Views — viewers generate stream views.
5 min Retention — each viewer watches the stream for about 5 minutes.
100% Authorization — all viewers appear in Twitch chat.
CIS — viewer geography: CIS countries.

The quality of service may vary:
LQ — Low Quality
MQ — Medium Quality
HQ — High Quality
uHQ — Very High Quality
uVHQ — Maximum Quality

Viewers that are displayed in the chat

Starting an order:

• Activation takes 1 to 10 minutes.

• To speed up the process, contact the website chat.

Monthly plan:

• Activates automatically 15 minutes after purchase.

• For any questions, you can contact the website chat for assistance.

Our bots are registered as realistically as possible and resemble real accounts: they have credible usernames, and some of them also have avatars.

Overall, viewers and support are fairly stable, although fluctuations of 10% to 50% can occur, especially during platform updates. Twitch and YouTube algorithms are constantly changing, and server-related emergencies are very rare — roughly once a year.
Support remains reliable, as it is provided by real people, not bots =)

To restart your order, you can use one of the following methods:
1. Contact the chat on the website.

2. Use the feedback form: https://stream-promotion.ru/contacts/
3. Message via WhatsApp: +7 916 721-70-77

Yes, special plans have been created to attract viewers specifically for premieres.

Yes, increasing viewers affects stream ranking. It helps your content appear in the game section, search results, and recommendations.

According to Twitch data and analytics, the top most popular games for streaming in 2025 are:

A stream can be removed from recommendations or search for several reasons:

• YouTube considers the content uninteresting. In this case, it is recommended to engage the chat, change the game and title using keywords popular with competitors, or order additional activity.

• Streams may be removed from the game section for 1–7 days. This is temporary, and in such cases, you can use a backup channel for streaming.

• If the stream disappears from search and has been running for more than 3 days, it is better to restart the stream to restore visibility.

To appear in recommendations, you need to host engaging and interesting streams, optimize them with SEO, cover relevant topics, and post content consistently. A comprehensive approach is recommended, including ordering viewers and chat bots to generate activity.

Not always. This depends on several factors, so a strict message sequence cannot be guaranteed.

Your channel is likely still new. YouTube uses the concept of channel “trust” — the platform’s level of confidence in your content. A young channel, strikes, or removal of low-quality content can reduce the likelihood of appearing in recommendations. It is recommended to grow your channel gradually, post high-quality content, and follow platform rules.

On average, it takes between 1 to 6 months of regular streaming to achieve Affiliate or Partner status, depending on audience engagement and compliance with platform requirements.

To become an Affiliate, you typically need a consistent audience of around 75 or more viewers per stream, regular broadcasts, and compliance with platform rules. Partner status requires higher standards: a larger and stable audience, a consistent streaming schedule, and active community engagement.

Prime subscribers are paid subscribers who subscribe through Prime. They provide financial support to the streamer in the form of a donation.

Bits are Twitch’s internal currency used to support streamers through donations.

When using lower-priced plans with a wide tolerance range, the viewer count may vary by up to ±30%. For a more stable result, higher-priced plans are available with a deviation of up to 5%.

We recommend contacting support via chat, as a technical issue most likely occurred. Please also note that after the service is launched, authorized viewers usually appear within about 5 minutes.

This is done to help the stream rank higher in sections and search results, as well as to be recommended more frequently.