How to pin a comment in TikTok Live

What pinning a comment means

A pinned comment stays in a prominent place above or at the top of the TikTok Live chat. It's seen by viewers who join the stream, so the feature is handy for important information: the topic of the broadcast, chat rules, a question for the audience, or a short call to action.

Only the host of the stream can pin a comment, from an account that has permission to manage the broadcast. A regular viewer won't see this command in someone else's stream. The button name and menu location may vary depending on the app version, interface language, and whether the feature is available for the account.

How to pin a viewer's comment during a stream

First, start your TikTok Live and wait for the message you want to appear in the chat. The comment must be visible in the feed: if it was deleted, hidden by filters, or no longer displays, you won't be able to select it.

Find the viewer's message and tap it. In some versions of the app you need to tap the comment, in others you need to press and hold it for a few seconds. A menu with actions will open. Select "Pin comment" or a similar command.

After selecting it, the comment will appear in the pinned area of the chat. Check that the correct text was pinned. If the menu doesn't open on the first try, tap the message itself again, not the username or profile icon.

How to replace or remove a pinned comment

In TikTok Live, usually only one comment is pinned at a time. If you need to show a different message, select it in the chat and repeat the process. Depending on the app version, the new comment will replace the previous one automatically, or TikTok will ask you to confirm the replacement first.

To remove the pin, open the menu of the current message and select an option like "Unpin comment." The message itself may stay in the general chat if it doesn't violate the rules and wasn't deleted separately.

It's best to change the pinned comment as the stream goes on. For example, at the start you can show the rules, then pin a question for discussion, and closer to the end — information about the next broadcast. Avoid keeping long text at the top or repeating the same call to action too often: it's harder to read quickly from a phone screen.

What to do if there's no pin button

First, check that you've opened your own stream and are using the host's account. If you joined the stream as a viewer or opened another creator's chat, the pin command is unavailable.

Then make sure the selected message is actually displayed in the chat. The comment filter, automatic hiding of prohibited words, or deletion of the message by the author or a moderator can remove it from the list of available actions. Also try opening the menu of another comment: the problem may be related to a specific message rather than the stream.

If the feature still doesn't appear, update TikTok, restart the app, and check the comment settings in LIVE. The interface may change after an update, and some features are sometimes unavailable to certain accounts and regions. If you can't find the cause, your remaining option is to contact TikTok support through the app settings.

Quick summary: what to do step by step

1. Start a TikTok Live from the host's account.
2. Find the comment in the chat that you want to show to all viewers.
3. Tap the message or press and hold it.
4. Select "Pin comment."
5. To replace it, select another comment; to remove the pin, open the menu of the current message and tap "Unpin."