How to Pin a Comment on TikTok LIVE: A Host's Guide

What pinning a comment on TikTok LIVE does

A pinned comment appears at the top of the chat during a live stream. It's visible to viewers who join the broadcast, so the feature works well for important explanations, answers to a frequently asked question, or reminders about the stream's topic.

The stream host can pin a message. A moderator only gets this option if they have the appropriate chat management permissions. A regular viewer can't pin their own comment on their own — they can ask the host to do it.

A pin applies only within the current LIVE. It doesn't turn the message into a permanent comment on the post and doesn't guarantee that the text will be visible after the broadcast ends. Button names may differ slightly depending on the app's language, the TikTok version, and the account type.

How to pin a viewer's comment

First, start your TikTok LIVE and wait for the message you want to show to all participants. The comment must be available in the chat: a message hidden by a filter or deleted can't be pinned.

1. Open the chat during your live stream.
2. Find the viewer's comment you want to pin.
3. Tap the message and hold it for a few seconds.
4. In the menu that appears, select "Pin comment."
5. Check the chat: the selected message should appear at the top of the comments area.

If the menu doesn't open on the first try, tap directly on the comment text rather than the avatar or username. If you're working from a computer, the commands may be located differently, so follow the chat management menu.

How to unpin or replace a message

To remove a pin, tap the pinned comment again and hold it. In the menu, select "Unpin comment" or an option with a similar name. The message will then return to the general chat feed and will no longer be displayed separately at the top.

If you need to show a different comment, first unpin the current one, then repeat the process with the new message. In some versions of the TikTok app, you can change the pinned text directly from the menu. If there's no such command, unpin and pin in sequence.

If the option is missing, check that you're logged into the host's account and not watching someone else's stream. An outdated app version, account restrictions, or a moderator lacking permissions can also be the cause. Update TikTok and reopen LIVE if the rest of the chat features aren't working properly.

Which comment is best to pin

Pin a message that helps viewers quickly understand what's happening in the stream. This could be a short answer to a recurring question, the stream's topic, a request to share their city, or a question for discussion. It's useful to pin the chat rules if there are many new participants.

The text should be short and clear without additional context. Instead of a long explanation, it's better to use one specific phrase: for example, state the stream's topic and ask viewers to leave questions in the chat. A comment that's too long will be inconvenient to read on a phone.

Don't pin viewers' personal data, phone numbers, addresses, passwords, or unverified information. Be cautious with messages containing suspicious links, spam, and promises of quick earnings. Everyone sees the pinned text, so it must comply with TikTok's rules and the stream's topic.

Quick step-by-step summary

1. Start your TikTok LIVE.
2. Find the message you need in the chat and hold it.
3. Select "Pin comment."
4. To remove it, hold the pinned text and tap "Unpin."